Returns & Exchanges

At Pascha, we stand behind the quality of our ingredients and want you to be completely satisfied with your purchase. Due to the perishable nature of our food products, we offer a 30-day satisfaction guarantee to ensure you receive the freshest experience possible.

Return Process

• 1.
  Initiate a Request

  Contact our support team within 30 days of delivery with your order number and details regarding the specific item you wish to return or replace.

• 2.
  Provide Verification

  For quality control purposes, please include photos of the product and packaging if the item arrived damaged or does not meet our freshness standards.

• 3.
  Package Your Return

  If a physical return is required, place the unopened items in their original packaging and use the prepaid shipping label provided by our team.

• 4.
  Receive Refund or Replacement

  Once your request is processed, we will issue a full refund to your original payment method or dispatch a fresh replacement shipment within 3-5 business days.